Global Tribe DeFi Privacy Policy: Protecting Your Personal Information

  • At Global Tribe DeFi (“we” or “us”), we are committed to protecting the privacy of our users' personal information. We understand that the security of your personal data is essential to maintaining your trust in our products and services. This privacy policy outlines the measures we take to protect your personal information and how we collect, use, and disclose that information.

    Our Privacy Notice: What You Need to Know

    This privacy policy is intended to inform you about the following:
    Information we collect about you
    Sources of information
    How we use your personal information
    Disclosure of personal information
    Security of personal information
    When and with whom we share your information
    Cookies and other similar automated technologies
    Third-party analytics services
    How long we keep your information
    Your choices
    Changes to privacy policy
    Safety and compliance with law
    Personal Information
    Deactivating your account
    Location information
    Do not track
    Promotional communications
    Privacy rights of California residents
    Disclosures for residents of Canada
    Personal information of children
    Information security
    Storage and processing
    Changes to this privacy notice
    Safety and compliance with law
    Personal information
    Deactivating your account
    Location information
    Do not track
    Promotional information
    California resident rights
    Disclosures for residents of Canada
    Personal information of children
    Information security
    Changes to this privacy notice
    How to contact us

    We encourage you to read this privacy policy carefully to understand how we handle your personal information.
    INFORMATION WE COLLECT ABOUT YOU

    We collect your personal information to provide you with the products and services that you use at Global Tribe DeFi. The types of personal information we collect may vary depending on where you live, but we typically collect the following categories of personal information:

    Identification Information: This includes your name, email address, zip or postal code, phone number, username, signature, and authentication credentials (such as the information you use to log in to your Global Tribe DeFi account), including your Internet Protocol (“IP”) address. Additional Identification Information for Verified Users: If you are a verified user, we may collect your full mailing address, date of birth, government-issued identification (such as your Social Security number, passport, or driver’s licence), and a photograph or facial scan if you choose to share such information with us in order to send and receive larger payment amounts or purchase Bitcoin. Financial Information: This includes bank account and payment card numbers that you add to your Global Tribe DeFi account, as well as your Global Tribe DeFi Card number if you have one. Contacts Information: To provide you with our services, we will need to collect information about the intended recipient of the payment you request us to make. We will therefore ask you to provide contact details of your intended recipient. You can do this by manually entering a phone number or email address into the Global Tribe DeFi or choose to let us access your phone contacts information. Transaction Information: When you use our Services to make, accept, or request payments, we collect information such as: when and where the transactions occur, the names of the transacting parties, a description of the transactions, the payment or transfer amounts, and the devices and payment methods used to complete the transactions.

    SOURCES OF INFORMATION

    We collect personal information directly from you when you sign up for a Global Tribe DeFi account, go through our identity or account verification process, authenticate into your account, communicate with us, answer our surveys, participate in contests or promotions offered by us or our partners, or otherwise use our services. We may also collect information from third-party sources, such as social media platforms, to verify your identity and prevent money laundering and fraud. We may also collect information from your device, such as your IP address and browser type, to improve our services and prevent fraudulent activity.

    HOW WE USE YOUR PERSONAL INFORMATION
    We use your personal information to provide you with the best possible experience when using our services. This includes:

    Facilitating transactions and providing customer support.
    Verifying your identity and preventing fraud.
    Improving our products and services.
    Conducting research and analysis.
    Sending you promotional communications (with your consent).
    Complying with legal and regulatory requirements.

    We use your personal information to provide our services to you, to verify your identity, and to prevent fraud and money laundering. We may also use your personal information to communicate with you about our products and services or to offer you promotional materials.

    We collect the following categories of information about you when you use our Services, including:
    Identification Information, such as: Your name, email address, zip or postal code, phone number, username, signature, and authentication credentials (for example, information you use to log in to your Global account), including Internet Protocol (“IP”) address. Additional Identification Information for Verified Users, such as: Your full mailing address; date of birth; government-issued identification, including Social Security number, Social Identification number, passport, or driver’s licence; and photograph, facial scan and biometrics extracted from such image if you choose to share such information in order to send and receive larger payment amounts or purchase digital assets. Financial Information, such as: Bank account and payment card numbers you add to your Global Tribe DeFi account. Contact Information: So that we may provide you with the Service, we will also need to collect information from you about the intended recipient of the payment you request us to make. We will therefore ask you to provide contact details of your intended recipient. You can do this by manually entering a phone number or email address into the Global Tribe DeFi. You can also choose to let us access your phone contacts information. Transaction Information: When you use our Services to make, accept, or request payments, we collect information such as: when and where the transactions occur, the names of the transacting parties, a description of the transactions, the payment or transfer amounts, and the devices and payment methods used to complete the transactions.

    DISCLOSURE OF PERSONAL INFORMATION
    We may disclose your personal information to our service providers and partners who assist us in providing our services to you. We may also disclose your personal information to comply with legal requirements, enforce our policies, or protect our rights or the rights of others. We will not sell your personal information to third parties.

    SECURITY OF PERSONAL INFORMATION
    We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, and misuse, as well as unauthorised access, disclosure, alteration, and destruction. We use encryption technology to protect sensitive data, and we restrict access to personal information to authorised employees who need it to perform their job functions. Although we have implemented strong defences, we cannot guarantee that hackers won't be able to break into our sites or steal your data while it is stored or flowing from you to us or vice versa. The internet is not a 100% secure environment, and we hold information about you both at our own premises and with the assistance of third-party service providers. For more information about our security practices, please visit https://www.globaltribedefi.com/security.

    WHEN AND WITH WHOM WE SHARE YOUR INFORMATION
    We may share your personal information with third-party service providers, such as payment processors, fraud prevention companies, or customer support providers, who help us provide our services. We may also share your information with law enforcement or other government agencies as required by law. We will never sell your personal information to third parties.

    COOKIES AND OTHER SIMILAR AUTOMATED TECHNOLOGIES
    Our services use digital cookies and similar technologies to make them better to use. These technologies recognize when you’ve signed in, analyse how you use our services, and give you a more personalised experience.

    When you interact with our online services or open emails we send you, we obtain certain information using automated technologies such as cookies, web server logs, web beacons, and other technologies. A cookie is a text file that websites send to a visitor's computer or other internet-connected device to uniquely identify the visitor's browser or to store information or settings in the browser. A web beacon is a tiny graphic image that may be used in our websites or emails.

    We use these automated technologies to collect your device information, internet activity information, and inferences as described above. These technologies help us:
    Remember your information so you do not have to re-enter it;
    Track and understand how you use and interact with our online services and emails;
    Tailor our online services to your preferences;
    Measure how useful and effective our services and communications are to you; and Otherwise manage and enhance our products and services.
    We set some of these automated technologies ourselves, but others are set by third parties who deliver services on our behalf. For example, we may use other companies' web analytics services, which use automated technologies to help us evaluate how customers use our websites. You can manage how your browser shares certain device data by changing the privacy and security settings on your browser. Your browser can alert you when cookies are placed on your device and how you can stop or disable them via your browser settings. Please note, however, that without cookies, some features of our online services may not work properly. If you use a mobile device, you can manage how your device and browser share certain device data by changing the privacy and security settings on your mobile device. You can learn more about cookies and how to manage your preferences by visiting http://www.allaboutcookies.org.

    THIRD-PARTY ANALYTICS SERVICES
    We may use third-party analytics service providers to help us analyse our site and track metrics. These service providers promise us under contract to keep data private. The analytics providers that administer these services use technologies such as cookies, web beacons, and web server logs to help us analyse how you use our online services. We may disclose your site-use information, including IP address, to these analytics providers, and other service providers who use the information to help us figure out how you and others use our online services.

    HOW LONG WE KEEP YOUR INFORMATION
    We keep your information as long as necessary to provide you the services, comply with applicable laws and legal obligations, and defend our legal rights, property, and users. Even after you deactivate your account, we may retain copies of information about you and any transactions or Services in which you may have participated to comply with applicable laws, regulations, legal processes, or governmental requests, detect or prevent fraud, collect fees owed, resolve disputes, address problems with our Services, assist with investigations, enforce our Terms of Service or other applicable agreements or policies, or take any other actions consistent with applicable law.

    YOUR CHOICES
    You have certain choices regarding how we use your personal information. For example, you can choose to opt-out of receiving promotional communications from us, or you can control cookies through your browser settings. However, some of our services may not work properly if you choose to opt-out of certain uses of your personal information.

    CHANGES TO PRIVACY POLICY
    We may update this privacy policy from time to time. If we make significant changes to this policy, we will notify you by email or by posting a notice on our website. At Global Tribe DeFi, we understand the importance of privacy and are committed to protecting the personal information of our users. This privacy policy outlines how we collect, use, and disclose personal information, as well as how we keep it secure. By using our services, you acknowledge and consent to the terms of this privacy policy.

    SAFETY AND COMPLIANCE WITH LAW
    Our company is committed to complying with applicable laws and regulations, including those relating to the protection of personal information. We strive to protect the privacy and security of our customers' data, and we may disclose such data if we believe that disclosure is reasonably necessary for the following purposes:
    Compliance with Applicable Law, Regulation, or Legal Process
    We may disclose your personal information if required to do so by any applicable law, regulation, legal process, or governmental request. For instance, we may disclose your information to creditors, tax authorities, or law enforcement agencies. Establishment, Exercise, or Defense of Legal Rights
    We may also disclose your information to establish, exercise, or defend our legal rights or to enforce or comply with our Terms of Service, other applicable agreements, or policies. Protection of Our Rights or Property
    We may disclose your information to protect our or our customers' rights or property, or the security or integrity of our services. We may also disclose your information for an investigation of suspected or actual illegal activity or to protect us, users of our services, or the public from harm, fraud, or potentially prohibited or illegal activities. With Others With Your Consent
    We may share your personal information with third parties with your consent. For instance, we may share your information at your direction or as described at the time you agree to share. We may also share your information when you authorise a third-party application or website to access your information. Aggregated and Anonymized Information
    We may also share aggregated and/or anonymized information that does not specifically identify you or any individual user of our services. We may share such information within our group of companies or affiliates, or with service providers or other third parties.

    PERSONAL INFORMATION
    You can access, change, or correct information that you have provided by logging into your Global Tribe DeFi account at any time or by making a request to us using the contact details below. We will need to verify your identity before granting access or otherwise changing or correcting your information.

    DEACTIVATING YOUR ACCOUNT
    If you wish to deactivate your account, you can do so at any time by logging into your Global Tribe DeFi account and visiting https://www.globaltribedefi.com/en/support. If you would like to have your account closed permanently, please contact us at https://www.globaltribedefi.com/en/support.

    LOCATION INFORMATION
    In order to provide certain Services, we may require access to location information, including precise geolocation information collected from your device. If you do not consent to collection of this information, certain Services will not function properly and you will not be able to use those Services. You can stop our collection of location information at any time by changing the preferences on your mobile device. If you do so, some of our mobile applications will no longer function. You also may stop our collection of location information via mobile application by following the standard uninstall process to remove Global Tribe DeFi mobile applications from your device.

    DO NOT TRACK
    Certain web browsers allow you to instruct your browser to respond to Do Not Track (“DNT”) signals to websites you visit, informing those sites that you do not want your online activities to be tracked. At this time, our websites are not designed to respond to DNT signals or similar mechanisms from browsers.

    PROMOTIONAL COMMUNICATIONS
    You can opt out of receiving in-app push notifications containing promotional messages from us by following the instructions on screen or by following the instructions in those messages. If you decide to opt out, we may still send you non-promotional communications in-app, or via email and text, such as transaction receipts and messages about your account, or our processing of your information in accordance with the provision of our Services.

    PRIVACY RIGHTS OF CALIFORNIA RESIDENTS
    If you are a California resident, you have additional privacy rights as outlined below.

    Right to Know
    You have the right to request to know, up to twice in a 12-month period, the personal information we have collected about you. Such information includes the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected the personal information, the business or commercial purpose for which we collected the personal information, the categories of third parties with whom we shared the personal information, and the categories of personal information about you that we disclosed for a business purpose, and the categories of third parties to whom we disclosed that information for a business purpose.
    Under California law, you also have the right to inquire if we share your personal information with third parties for their direct marketing purposes. Please note that we do not disclose your personal information for unaffiliated third parties’ direct marketing purposes.

    Right of Deletion
    You have the right to request that we delete the personal information we have collected from you (subject to the exceptions allowed by the law). It is important to note that deleting your personal information may affect your ability to use our Services.

    Right of Correction
    You have the right to request a correction to the personal information we have collected about you (subject to the exceptions allowed by the law).

    Right of Non-Discrimination
    You have the right to exercise your privacy rights without being discriminated against. We will not deny you access to our Services, charge different prices for, or provide a different quality of goods or services if you choose to exercise these rights.

    Rights to Opt-Out
    You have the right to opt-out of the sharing of your personal information for targeted advertising purposes. If we share your personal information with third parties for such purposes, we will provide you with the right to opt-out of such sharing (subject to the exceptions allowed by the law). Although some of the information we collect and process about you may be considered sensitive personal information, we only process such information for purposes authorised by law, such as to provide services you request from us or to verify your information.

    Although we disclose your personal information to third parties as described above, we do not sell your personal information.

    How to Exercise Your Rights
    To exercise your privacy rights, you may submit an access, deletion, or correction request by logging into your Global Tribe DeFi account and visiting https://www.globaltribedefi.com/en/support. To protect your privacy and maintain security, we take measures to verify your identity and may require you to log in to your Global Tribe DeFi account before granting you access to your personal information or fulfilling your request. You may also appoint an authorised agent to make a request on your behalf as allowed by law. Before processing the request, we will require that you provide the authorised agent with written permission to act on your behalf and verify your identity directly with us.

    Exceptions to These Rights
    California law provides for exceptions to the above privacy rights, and we reserve the right to avail ourselves of these exceptions where applicable. Please note that we may charge a reasonable fee to comply with your request as permitted by applicable law.

    DISCLOSURES FOR RESIDENTS OF CANADA
    Global Tribe DeFi Inc. provides its services to Canadian residents, and their personal information is under its control. As a Canadian resident, you have the right to access your personal information and request information about how your personal information has been processed. You also have the right to withdraw your consent to our processing of your personal information, request that we correct any erroneous personal information we have about you, and request that personal information be deleted in certain circumstances. To exercise these rights, you may log into your Global Tribe DeFi account and visit https://www.globaltribedefi.com/en/support. Please note that certain exceptions may apply to these rights, and we may require you to take certain steps to verify your identity before we respond to your request. If you have any questions or concerns about this Privacy Notice, please contact our Data Protection Officer and privacy team at the address above or https://www.globaltribedefi.com/en/support.

    PERSONAL INFORMATION OF CHILDREN
    Our Services are not directed at children under the age of 13, and we do not knowingly sell or share for cross-context behavioural advertising the personal information of children under the age of 16. If we learn that any information we collect has been provided by a child under the age of 13, we will promptly delete that information.

    STORAGE AND PROCESSING
    Global Tribe DeFi operates in various countries and may transfer and process your data outside of the country where you reside. In certain circumstances, we may also use third-party service providers to process and store your personal information in countries such as the United States, Canada, Japan, the United Kingdom, the European Union, and others. Only authorised employees, representatives, and agents of Global Tribe DeFi will have access to your information for the purposes described in this Privacy Notice.

    CHANGES TO THIS PRIVACY NOTICE
    Global Tribe DeFi reserves the right to modify this Privacy Notice at any time. If such modifications affect your rights or substantially alter how we process your personal information, we will notify you in advance, which may be done through our website, application, or via email.
    We may amend this Privacy Notice periodically by posting a revised version and updating the “Effective Date” above. The revised version will be effective on the “Effective Date” listed. We will provide you with reasonable prior notice of significant changes in how we use your information, which may include notification in Global Tribe DeFi through our app or website or by email if you have provided one. If you disagree with these changes, you may cancel your account at any time. If you continue to use our Services, you consent to any amendment of this Privacy Notice.

    HOW TO CONTACT US
    If you have any questions or concerns regarding this Privacy Notice, you may contact our privacy team as described below. Our privacy team can be reached by logging into your Global Tribe DeFi account and visiting https://www.globaltribedefi.com/en/support.
    If you believe that Global Tribe DeFi or our Privacy Notice has not adequately protected your personal information, you may file a complaint with our privacy team listed above. We will respond to let you know when you can expect a further response. We may require additional details from you regarding your concerns and may need to engage or consult with other parties to investigate and address your issue. We may retain records of your request and any resolution. If you remain dissatisfied, you may file a formal complaint with the privacy regulator in your jurisdiction.